The ‘Now’ screen: where to start your shift
How to quickly see where your action is needed, read the summary, and open the right task or room.
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Content
‘Now’ opens as soon as you sign in. For an employee it is a personal work plan; for an administrator or owner it is a set of organisation-wide readings for the operational day. Task queues live on ‘Tasks’.
Where to start
For a housekeeper:
- Read the four figures at the top — ‘Assigned today’, ‘Completed’, ‘In progress’, and ‘Remaining’. That is your day in short.
- Beneath them, find today’s column in the ‘My day’ drawing: where your shift falls and which blocks of work are planned.
- Select a block of assigned work to open the task. The full lists, ‘Today’ and ‘Upcoming’, live in ‘Tasks’.
Work at every property you are scheduled at appears at once; there is no property to choose. Employees do not see other people’s or unassigned tasks.
The drawing shows where and when you are scheduled, but it does not record attendance or replace a task assignment. It states taken and open time approximately and about your own day only: there is no workload percentage there and no comparison with anybody. Learn more: Employee shifts.
For a technician: the screen is the same — the same four figures and the same ‘My day’ drawing. The difference is content: a technician’s drawing carries only the tasks assigned to them, with no shift frame and no checkout forecast.
For an administrator or owner: review the organisation-wide situation in the figures at the top and in the ‘Room readiness’ card. The work itself is in ‘Tasks’: open the card and make sure the next action is available to you specifically.
Why everyone sees a different screen
ATQAR only shows what is relevant to your role and relationship to tasks. This is why the data and the available links differ for an employee, administrator, and owner.
Housekeeper or technician
The screen heading is ‘Now’ — the same one for every role; what sits beneath it differs.
An employee’s screen has two parts: four figures at the top and the ‘My day’ drawing beneath them. There is no table of work, no row of cards, and no property selector: the work lists live in ‘Tasks’, and this screen answers one question — how your day is laid out.
Checkout cleaning
Work started. Complete it and submit the results.
The four figures are counted against your own day, including overdue work carried over from previous days. Zero is not hidden: ‘Remaining: 0’ is a reading of the day like any other.
My day
The drawing reads downward: days stand in columns, the hours run along the left edge, work stands as blocks, and the open stretches between blocks are left empty. One line above each day names your shift, and one below it says how much of the day is taken and how much is open. Both figures are approximate and describe your own day only. The arrow buttons step through the next seven days.
Cleanings with an exact plan stand in their planned hour. The length of everything else is an estimate, not a measurement of how you work. Blocks use stable presentation order only to draw the day; that order is not a work priority. There is no workload percentage here, no timer, no countdown, and a block never says you will miss a deadline.
The blocks differ by shape:
- solid — the work is assigned;
- dashed — the work is planned and not yet in progress;
- hatched — an expected checkout nobody has confirmed yet. Only a housekeeper sees this block.
A block of assigned work is a link: select it to open the full task.
When a length is unknown, the block’s lower edge is left open and it says ‘length unknown’ — no end time is invented. On such a day the taken-and-open arithmetic is rougher.
On today’s column, a horizontal line shows where the day currently stands. It counts nothing down — it simply marks the current time.
Work with neither a time nor a length does not disappear — it is counted under the day on the ‘No start time’ line. Work carried over from previous days stands in its own block above the day: ‘Overdue from previous days’.
If no shift is planned for that day, the drawing says so and names the hours it drew the day between instead. A day with no assigned work does not disappear: it stays on the drawing with its open hours.
An assigned cleaning task with the status ‘Scheduled’ appears under ‘Upcoming’ while its work date is in the future. On and after its work date, it remains visible under ‘Today’ after actionable work until activation, cancellation, or loss of assignment. It has no actions, is not overdue, and does not affect room readiness. Until actual check-in, it remains a plan even if its work date has arrived. If a previous clean was moved or missed, the date under ‘Upcoming’ may also change: follow the current date on the card, not an older entry.
Among today’s rows, a housekeeper sees a shared forecast of expected checkouts: room and expected time, with no position. The forecast contains no guest, stay, assignee, or start button. Once checkout is confirmed, the forecast becomes a cleaning, and ATQAR chooses an assignee and an exact hour inside that person’s shift straight away.
To report a fault, damage, or shortage, and to check what happened to problems you reported earlier, use the ‘Tasks’ screen: it carries the ‘Create a task’ button and a separate ‘Reported by Me’ list. Those buttons are gone from ‘Now’ — they repeated what is already one tap away in the bottom navigation.
Administrator
The screen heading is ‘Now’ — the same one an employee sees.
An administrator sees the situation across the whole organisation:
- four figures at the top: ‘Arrivals today’, ‘Departures today’, ‘Vacant rooms’ with the total room count, and ‘Urgent tasks’;
- a ‘Today’ card with the next expected check-ins and checkouts;
- a ‘Duty today’ card with the day’s staff plan;
- a ‘Room readiness’ chart that distributes every room across six readiness states.
-
Arrivals today
6
-
Departures today
4
-
Vacant rooms
9
-
Urgent tasks
2
Arrivals, departures, and vacant rooms open the calendar or room directory. ‘Urgent tasks’ opens a filtered ‘Tasks’ screen — these are active, unfinished tasks due within the next two hours. After the deadline, a task is overdue and no longer belongs to this figure. Readiness rows open the matching room state where a dedicated filter exists.
The ‘Now’ screen is the day’s readings, not a queue of work. The shared administrative queue — acceptance, report triage, reassignment, and overdue and urgent tasks (in the last two hours before their deadline) — is in ‘Tasks’, and the number beside that menu item counts exactly it. A card may already be assigned to another administrator: before acting, check who has already taken it on and which buttons are available.
Stay situations arrive there as ordinary tasks. ‘Confirm the booking’ appears a day before the expected check-in and waits for an answer until that instant, ‘Check the guest in’ appears at the expected arrival time and goes overdue two hours later, ‘Confirm checkout’ at the departure reminder, and ‘Correct the stay dates’ when the actual check-in falls outside the planned dates.
Arrival confirmation
Confirm the planned stay
These signals do not change room occupancy or readiness. Such tasks are assigned to nobody and are never closed by hand: open the task and answer it with an action on the stay — arrival confirmation, check-in, cancelling the arrival, dates, checkout, or the current preparation cycle.
The ‘Check the guest in’ card carries ‘Cancel arrival’ in place of the checkout confirmation: a guest who never came has not departed. The action asks for a reason and a confirmation, releases every night of the stay, and closes the task; it creates no cleaning, because nobody stayed in the room. A cancelled stay cannot be restored — it is entered again as a new record. A period that really did end is still confirmed as a checkout from the room page and from the ‘Correct the stay dates’ card.
Blocked rooms are in ‘Rooms’: the ‘Blocked’ row of the ‘Room readiness’ card opens a pre-filtered list. Open a room to see the exact blocking work and what it is waiting for.
An empty task queue does not mean everything is ready: work may be waiting for an employee or external party while the room remains not ready.
Owner
The screen heading is ‘Now’.
The owner sees the same organisation-wide operational summary as an administrator.
How to read the figures correctly
The figures answer different questions. An employee’s figures are counted against their own day: ‘Assigned today’ is all of today’s work, including overdue tasks carried over from previous days, ‘In progress’ is work started, and ‘Remaining’ is what is not yet closed.
- during a same-day turnover, one room may count in both ‘Arrivals today’ and ‘Departures today’;
- ‘Vacant rooms’ describes occupancy, not readiness: a vacant room may still be awaiting cleaning or review;
- ‘Urgent tasks’ counts active, unfinished tasks in the final two hours before their deadline, while the other three top figures describe room movements and occupancy;
- the readiness chart is a separate distribution of every room, and all of its segments add up to the total number of rooms.
For an administrator and owner, the ‘Today’ and ‘Duty today’ cards show only their first few rows and state how many more are hidden. They are short readings, not queues; use the link at the foot of a card for the complete list.
If the screen has been open for a long time and the data looks out of date, refresh the page, then reopen the relevant card. The status inside the task or room is the current one to use when taking action.
If there is no data or it did not load
- No work blocks in ‘My day’: nothing is assigned to you that day. The drawing stays on screen: the day remains with its hours, and a planned shift is still marked.
- ‘No check-ins or checkouts are expected today’: the day card has no planned movements; tasks may still exist.
- ‘No one is planned for today’ or ‘The duty roster is not in use’ describes only the duty plan, not task assignments.
- A zero readiness row means no room is currently in that state; the other states remain visible.
- A loading error does not mean zero. Select ‘Try again’ and do not make a decision based on old data.
Without a connection, previously loaded data may remain on screen, but you cannot change it. Once the connection is restored, reopen the task and check its status before acting.
Where to go next
- Daily work: how to complete, block when necessary, and mark an assigned task done.
- Room states: why a room is ready or blocked.
- Attention and external signals: where to see the current status and when Telegram or Web Push is sent.