Stay and booking
How a booking differs from an active stay, why both hold nights the same way, and what happens when dates overlap.
- Published
A stay is a record that a guest occupies a room on particular dates. It carries check-in and checkout dates, a guest and, where you need it, a reservation number from the system you sell in.
A booking is the same stay before check-in. The only difference is its state: a booking has not been checked in yet.
A booking holds nights exactly as an active stay does. A second stay over the same nights is refused — whether it is a booking or a check-in. That is what lets the ATQAR calendar be read as an answer to ‘is this room taken’ without checking anything else.
A stay that has checked in cannot be cancelled after the fact. It is closed by a confirmed departure — the same fact a cleaning is raised from.
A stay carries no prices, rates or payments: those stay in the system you sell rooms in.
More: Bookings and stays.